Deep Creek Enterprises LLC has managed properties of all types from residential, multi-family,  and commercial since 2002.

We are a family business who also manages our own properties.  Our services include;

 

Evaluate the property and determine an accurate rental rate

 

  • Perform detailed inspection and documentation of the interior and exterior including photos and videos
  • Offer recommendations on repairs and cosmetic improvements that maximize monthly rent while providing good ROI, as well as give a quote for services based on detail assessment of the property
  • Research comparative properties and rental rates and give a professional assessment of rental rates in the area.  Rental rates will vary on a number of factors.  Our detailed report will give you a quality analysis
  • Have an open discussion with the owners about different policies such as allowing pets, smoking, etc and give the best advice based on our experience
  • Install a lock box, and provide chaperoning to potential renters or buyer

 

Market the property for rent

  • Prepare home for rent
    • Clean home and optimize interior appeal and make any necessary repairs or upgrades based on a detailed question answer meeting with the buyer
    • Manicure landscaping to increase curb appeal, and make recommendations for decreasing maintenance costs
  • Create a marketing plan and then pursue an effective marketing campaign.
    • Our own high ranking rental websites and publications
    • Paid and free rental listing websites
    • Print publications
    • Signs
    • MLS
    • Fliers
  • Work with other realtors and leasing agents to find a tenant
  • Provide a 24-hour hot-line where prospective tenants can listen to detailed information about the property
  • Use an FM broadcaster for the property that potential buyers can listen to a detail report about the property by tuning in to a local FM radio station that is within a short proximity to the home.
  • Field calls from prospects for questions and viewings
  • Meet prospective tenants for showings throughout the week and weekend.
  • Provide prospective tenants with rental applications that are legally compliant with fair housing laws
  • Collection applications with application fee

Tenant Screening and Selection

  • Perform a background check to verify identity, income, credit history, rental history, etc.
  • Grade tenant according to pre-defined tenant criteria
  • Inform tenants who were turned down

Tenant Move In

  • Draw up leasing agreement
  • Confirm move in date with tenant
  • Review lease guidelines with tenant regarding things like rental payment terms and required property maintenance
  • Ensure all agreements have been properly executed
  • Perform detailed move in inspection with tenant and have tenants sign a report verifying the condition of the property prior to move-in.
  • Collect first months rent and security deposit

Rent collection

  • Receiving rent
  • Hunting down late payments
  • Sending out pay or quit notices
  • Enforcing late fees

Evictions

  • Filing relevant paperwork to initiate and complete an unlawful detainer action
  • Representing owner in court
  • Coordinating with law enforcement to remove tenant and tenants possessions from unit

Legal

  • Advise in the event of a legal dispute or litigation
  • Refer owner to a qualified attorney when necessary
  • Understand and abide by the latest local, state and federal legislation that apply to renting and maintaining rental properties.

Inspections

  • Perform periodic inspections (Inside and outside) on a predefined schedule looking for repair needs, safety hazards, code violations, lease violations, etc.
  • Send owner periodic reports on the condition of the property

Financial

  • Provide accounting property management services
  • Make payments on behalf of owner (Mortgage, insurance, HOA dues, etc.)
  • Detailed documentation of expenses via invoices and receipts
  • Maintain all historical records (paid invoices, leases, inspection reports, warranties, etc.)
  • Provide annual reporting, structured for tax purposes as well as required tax documents including a 1099 form
  • Advise owner on relevant tax deductions related to their rental property
  • Provide easy to read monthly cash-flow statements which offer a detailed breakdown of income and itemized expenses

Maintenance, Repairs, and Remodeling

  • Provide and oversee an in-house maintenance crew
  • Establish a preventative maintenance policy to identify and deal with repair needs
  • Provide an network of licensed, bonded and fully insured contractors who have been vetted for good pricing and good work that is up to code.
  • Assign jobs to different parties (in-house employees, handyman and professional contractors) based on who will do the best job for the best price.
  • Maintain outdoor areas
    • Leaf and snow removal
    • Landscaping
    • Removing trash and debris
  • Maintain and monitor a 24 hour emergency repair hot-line
  • Larger renovation or rehab projects
    • Provide recommendations on how the project can maximize rental income.
    • Prepare preliminary cost estimates
    • Get multiple independent bids for the work
    • Act as general contractor overseeing the work

Security

If your property is in need of security, we provide inhouse security and surveillance solutions.
We offer the following solutions

  • Lock boxes
  • Magnetic locks
  • Security gates
  • bio-metric security technology
  • Video surveillance, with remote viewing via your cell phone if requested
  • 24 hour onsite security personnel
  • Home automation, which can be helpful if the home is un-occupied.  Includes remote light, appliance and utility control.

Tenant Move Out

  • Inspect unit and fill out a report on the property’s condition when the client moves out
  • Provide tenant with a copy as well as estimated damages
  • Return the balance of the security deposit to the tenant
  • Forward any portion of the owner’s portion of the tenant deposit to the owner or hold in owner reserves for repairs.
  • Clean unit and perform and needed repairs or upgrades
  • Re-key the locks
  • Put the property back on the market for rent

This isn’t intended to be a comprehensive list of property management services, but it should give you a fair idea of the scope of a property management company’s activities

We cater our services to the needs of each client.  For a free consultation call us at 808-206-7399
Or write us at;  consultation@deepcreekenterprisesllc.com